For all policies that are paid by direct debit then these will automatically renew. Should you wish to confirm renewal of your annual payment policy please contact us on 0800 LIABILITY.
Will my policy automatically renew?
Who do I contact to make a claim?
Claims numbers are contained within your policy schedule. Insurers should be notified as early as possible and they will be able to guide you through the claims process. However our friendly staff can assist you also, we want you to be fully satisfied with your insurance and a seamless friendly claims experience will provide that. If you are unsure of what to do next please call our customer services team on 0800 LIABILITY.
What must I do if my circumstances change during the insurance period?
Should you have any changes to your circumstances which you feel may affect your policy please contact us so we can check with your insurers. This could be something as simple as a change of address or adding a new employee. Our customer services team is available on 0800 LIABILITY to help.
I need an URGENT insurance certificate now?
Please email or call us and we can provide this for you almost straight away. Likewise we can increase your liability sum insured to meet the demands of a contract you are starting that same day and provide you with an updated insurance certificate. Our customer services team is available on 0800 LIABILITY to help.
Where can I find my policy information?
Policy documents will be posted to you after the purchase of your policy. We can also email you electronic copies of your policy schedule and tax invoice. Please also check any junk or spam folders should you be unable to find them in your inbox. If they are still unavailable please contact us on 0800 LIABILITY or email email@example.com.